Cancellation and refunds

Stop the next renewal

Open the subscription-management link in your Paddle purchase email, or ask Paddle buyer support to cancel. Cancellation stops future renewal and normally takes effect at the end of the current billing period. Keep the cancellation confirmation. Removing a local key, uninstalling Gate or closing a browser does not cancel billing.

Refund requests

Purchases are handled by Paddle as reseller. Refund eligibility and processing follow Paddle’s Refund Policy, its Buyer Terms and applicable law. No additional unconditional refund window is offered by this page.

Use the support link in your Paddle receipt or paddle.net to request a refund. A cancellation request and a refund request are separate actions. Nothing here limits mandatory consumer rights, including any applicable withdrawal or remedy rights.

A delivery or technical problem

Contact lexluger.dev@proton.me with the product version, supported-platform details, a redacted error and your purchase reference when needed. mfenx LLC can investigate the software issue. If it remains unresolved, provide that correspondence to Paddle when asking it to review the purchase. Do not send private keys, passphrases or model files.

After cancellation or refund

New software entitlements depend on current payment eligibility. A refund or payment dispute can stop new issuance. Already signed grants may remain technically valid until their signed expiry, including a Private offline grant; they are not remotely erased. Their technical validity does not create rights beyond the subscription terms.

Free receipt verification continues without a paid subscription. Previously issued receipt signatures are not invalidated by canceling a software subscription.